Refund and Returns Policy

At Terrarosa, we are committed to providing you with the highest quality dairy products crafted with tradition and care. Due to the nature of our products and our dedication to maintaining the utmost standards of purity and authenticity, we do not offer refunds or returns on any purchases made through our platform or retail outlets.

We understand that customer satisfaction is paramount, and we strive to ensure that every product you receive meets our stringent quality standards. In the unlikely event that you encounter any issues with your order, such as damaged or defective items, please reach out to our customer service team immediately. We will work swiftly to address your concerns and find a suitable resolution, which may include replacement or exchange of the affected items.

Your trust and satisfaction are of the utmost importance to us, and we appreciate your understanding of our policy as we continue to uphold our commitment to delivering the finest dairy products to your doorstep.

Thank you for choosing Terrarosa, where every product is a journey into taste, tradition, and togetherness.